Why doesn't my loan appear in the "Loans eligible to be skipped" section?

Only loans tied to the account number used to log into Online Banking will appear. To request a skip payment for a loan under a joint account, log in under that account number.

All loans will be displayed whether they are eligible for skip a payment or not.  You will not receive an immediate decisions when you apply for skip a pay; you will receive a decision within 1 business day.

Please call 1-888-628-4010 to speak with a Member Service Representative for more information.

The following loans are not eligble for skip payment:

  • Visa credit cards
  • Co-signer loans
  • Home Equity Loan
  • Home Equity Lines of Credit
  • Overdraft Protection