Updated Articles

  1. Quicken users

    Members using Quicken Web Connect (manually logging into online banking to download the Quicken files) can continue the same process. The download button can be found at the top of the transactions list in online banking. Members using Quicken Expr...
  2. How much is the fee to expedite a bill payment?

    $5.00 for electronic payments and $30.00 for check payments. Once an expedited payment is made, it is processed immediately and cannot be cancelled. The fee will be debited from your checking account as a separate transaction.
  3. How do I register for Text Banking?

    Log into our Digital Banking Platform and navigate to Settings by hovering over your name in the top-right corner. Click the Contact tab, and ensure the number listed under Mobile is correct. Your mobile number needs to be set up to receive SM...
  4. Is there a fee if I use my debit or credit card overseas?

    If you use your Visa debit or credit card while you are traveling internationally or make a purchase with a company that bills from outside the US, Visa will add a 1% surcharge to each transaction with the exception of the Signature credit card. The...
  5. Bill Pay Research Request Form

    Complete the form (link below)  to research a problem with a Bill Pay transaction.  Bill-Pay-Research-Request.pdf ...
  6. How do I verify the external account I added using the trial deposit option?

    You will need to locate the amount of the trial deposit sent to your external account. They should post in approximately 3 business days. Log into our Digital Banking Platform. Select the DASHBOARD widget. The external account will appear above...
  7. Can I have my paycheck deposited directly into my account?

    You can have all or part of your paycheck automatically deposited to your Inspirus Credit Union account. School Employees:  To have part of your paycheck deposited to your account, simply print our Payroll Deduction form...
  8. How is the Certificate of Deposit early withdrawal penalty calculated?

    The amount of the early withdrawal penalty is based on the amount withdrawn and the term of your account. The penalty schedule is as follows: Terms of 12 months or less = 90 days' dividends Terms longer than 12 months = 180 days' of d...
  9. Can I use more than one mobile device to access Mobile Deposit?

    Yes, you can use Mobile Deposit on more than one mobile device. Each device must meet the requirements for service, have Internet capability and a built-in camera.
  10. Can multiple checks be deposited during the same Mobile Deposit transaction?

    Only one check can be processed per deposit/transaction.   For example, 5 checks would mean 5 deposits/transactions.