What if I don't receive a validation code when setting up an external account?

There may be a couple of reasons why you didn't receive an e-mail:
- This notification may have been filtered into your junk mail by your e-mail service provider. If so, make the appropriate adjustments as outlined by your e-mail service provider to ensure that future notices will be delivered directly to your inbox.

- The e-mail address we have on file for you may be outdated. Verify the correct e-mail address is being used by logging back into Digital Banking, select Settings (in the upper right corner) and then select the Contact tab. If the e-mail address is incorrect, update it by clicking or tapping on the Edit button. Enter the correct e-mail address and press Save Changes.