Inspirus: Loan Payment Protection

The following are common questions from our members and the answers that normally fulfill the associated need. If you have additional questions, please feel free to contact us directly via phone at 206-628-4010, toll free at 888-628-4010 or via secured message within your digital banking account.

Loan Payment Protection (protects) covers individual or joint loans when you experience a hardship such as death, disability or unexpected job loss that could affect member’s ability to make loan payments.  Loan Payment Protection will assist with helping members make their monthly loan payment.

To start a claim, the following documents and information need to be submitted to Inspirus

Three types of Payment Protection Claims (removed)

  • Life - Death Certificate & date of loss
  • Disability - Date of loss: CUNA Mutual will contact with member for required supporting documents
  • Involuntary Unemployment- Last day of employment: CUNA Mutual will contact with member for required supporting documents

Inspirus will submit a claim to CUNA on behalf of the member. 

Members can contact CUNA for claim updates 800-621-6323

Mail
Inspirus Credit Union
Attention: Claims
PO BOX 576
Seattle, WA 98111-0576

Fax 206-676-1004

Email
SECU.MemberSolutions@inspiruscu.org

Online Banking
"Click MORE-MESSAGE CENTER-COMPOSE, and then ATTACH FILE".

For Disability & Involuntary Unemployment the benefit will pay out monthly and send checks that get applied directly to your loan.

Letter is sent to the member each time a payment is applied to the loan.

Life claim is a one lump sum payment, typically for remaining loan balance after date of loss.

Each claim varies, and when Inspirus Credit Union files a claim on the members behalf  a claims representative will reach out to the member.

Member can contact a claims representative at 800-621-6323 for claim status check
www.membersproducts.com/claimstatus