The following are common questions from our members and the answers that normally fulfill the associated need. If you have additional questions, please feel free to contact us directly via phone at 206-628-4010, toll free at 888-628-4010 or via secured message within your digital banking account.
Log into Digital Banking and select Settings which is found in the upper right corner under messages and above logout. Select Contact and update your address, telephone numbers and e-mail address by selecting the pencil next to each info that needs updating and select Save Changes.
Log into Digital Banking and select Settings which is found in the upper right corner under messages. Select Security, Click on the pencil next to the item that you want to change.
You can change your Username, Password, Confidence Image, Security questions and preferred contact information
Choose from the list of widgets you use most often. Select the Star if you wish them to be visible on the left side of your screen. You can change these at any time. You can only have five active widgets at a time.
Your browser must meet these minimum requirements:
- 128-bit encryption is supported
- Cookies are supported
Internet Explorer is supported on version 11 and above.
Edge, Mozilla Firefox, Google Chrome and Safari supports the two most recent versions.
Mobile browsers supported are Chrome for Android and Mobile Safari for iOS devices.
Log into Digital Banking and select Settings which is found in the upper right corner under messages. Select Notifications. You can set up Account alerts to notify you when your balance changes, when a withdrawal is made or a debit card purchase is made. You can also set up budget and savings goals alerts.
Log into Digital Banking and select Settings. Select Accounts, and Select Reorder Accounts on the right side of the screen. You can change the order in which your accounts appear, hide the account from view, add or change a nickname, and assign a color to the account.
Log into Digital Banking and select Settings. Choose from the available themes to customize your dashboard.
Notifications can be sent via e-mail or text message for a variety of reasons.
To set up notifications, go to Settings and select Notifications from the menu at the top of the page.
Scroll down the list of options and select the gear icon on the right next to the type of notification you want to receive.
Log into Digital Banking and select Settings from the upper right corner. Select Accounts from the menu. Press the Link an External Account button and complete the information.