The following are common questions from our members and the answers that normally fulfill the associated need. If you have additional questions, please feel free to contact us directly via phone at 206-628-4010, toll free at 888-628-4010 or via secured message within your digital banking account.
Yes, you can log into Digital Banking from as many different computers and browsers as you like. If you use multiple browsers within the same computer, you will need to enroll each browser separately. If you log in from a computer that you have not registered for Enhanced Online Security, you'll be asked to enter an access code that you can receive by phone (voice or text), email, or by answering one of your security questions.
Yes. Each account will have to register with Digital Banking with a one-time access code. You can use the same computer to log in to your individual accounts safely, yet you will not be able to access each other's information. That's because your secure session cookie is linked only to your log in information. There is no limit on how many accounts can be registered on the same computer. Please remember to never share your Username/ID or Password with anyone except your joint account holder(s).
Yes! When you log into your account from a new location or computer, you will be prompted for a one-time access code in order to verify your identity. As long as you have access to your Security Contact email address or phone numbers in order to receive the access code, you can log into Digital Banking from where ever you are.