How do I report a fraudulent electronic or ACH withdrawal on my account?

If you discover suspicious or fraudulent charges on your account, please contact us immediately at 1-888-628-4010.

If the unauthorized transaction was an electronic or ACH withdrawal, please complete the Written Statement of Unauthorized ACH Debit form and provide it to the credit union. We will quickly reimburse you for any fraudulent activity on your account.

In accordance with the account agreement, any unauthorized activity must be reported to the credit union within 60 days of the date of the statement on which the fraudulent charge appears.