Do you have any tips for using an ATM safely and securely?

Tips to help you stay safe when using ATMs

  • Memorize your secret Personal Identification Number (PIN) and don't share it with anyone. Don't write it on your card.
  • Make sure no one can see you enter your PIN onto the ATM keypad. Shield the keypad with your body and hand.
  • Never tell anyone your PIN over the phone. Even if a caller claims to work for the police, Inspirus Credit Union, Visa®, or any other organization, don't share your PIN. No one needs to know it but you.
  • Be aware of your surroundings, especially at night. If you notice anything suspicious, consider using another ATM or returning later.
  • Have someone accompany you to the ATM if possible.
  • Park nearby in a well-lighted area.
  • Don't display your cash. Instead, pocket the money and count it later in the safety of your car or home.
  • Cancel your transaction if necessary. If you notice anything suspicious nearby after you begin your transaction, cancel it, pocket your card, and leave.
  • At a drive-up ATM, keep your car running and doors locked. Be ready to exit quickly if a stranger approaches your car.
  • If you're followed from an ATM, go to a busy area where people are or the nearest police/fire station.
  • Report all crimes and suspicious activities to the ATM owner and local law enforcement agency immediately.